FAQ’s page 

Questions answered about delivery times, postage, competitions, coupons and vouchers.

 FAQs PAGE

       Find answers on delivery times, postage, competitions, coupons and vouchers.

DELIVERY & ORDER TRACKING

 We deliver throughout Australia only at this time.   

Its important to us that you receive your order as quickly as possible. We endeavour to post your order within 24 hours.     

All orders are sent via Australia Post and include tracking; in some circumstances complimentary insurance will also be included.     

As soon as we have posted your package we will send an email with tracking details. Your order can be tracked via the following link;    

https://auspost.com.au/mypost/track/#/search     

Standard delivery times are as follows; as estimated by Australia Post;     

Melbourne – 1 Business day   

Sydney – 2 Business Days   

Canberra – 2 Business Days  

Brisbane – 4 Business Days   

Adelaide – 4 Business Days  

Perth – 6 Business Days   

Darwin – 6 Business Days   

EXPRESS POST REQUESTS will be posted the same business day if placed prior to 12noon and in the unforeseen case may be posted within 24hours.    

Express post is only available for orders over $90 value at this time.    

Express postage takes 1 business day to deliver to metro areas (this Australia Post estimate excludes our handling time)     

OUR RATES:      

STANDARD POSTAGE order values over $90 – FREE   

STANDARD POSTAGE order values under $90 – $9.90   

EXPRESS POSTAGE add $9.95 (only available for orders over $90 at this time)   

Please contact us via email if you have any questions; contact@foreverandagainbridalandbeauty.com.au our staff are here to assist with any questions.

 

OUR RETURN POLICY     

F&A accept return of goods purchased that are returned within 7 days of receipt. Postage return send date must be dated no later than 7 days from the tracked original date of receipt.     

We accept all returns under any condition or reason; we want our brides to be happy with their purchase; we will gladly work with you to choose a replacement; if any other suggestions are not suitable; we are most willing to refund monies back through to the originally paid method ie. Afterpay/ credit card/ paypal.    

All received returns will be checked and of course we ask that the product is contained within the original packaging. We’re here to help our customers & we ask for your help in returning your product in the same way that you had received.     

 All returns are met with our quality control process and we will be in touch with you if we have any concerns.    

We will cover postage cost to return your product only in the event that we have made an error; for a decision of incorrect purchase; we will unfortunately need to ask you to cover your postage costs to return unwanted items.    

NOTE: Please contact us first prior to returning any products 🙂   

 

WE ACCEPT AFTERPAY   

CLICK HERE for more details 

 

COMPETITIONS    

Terms of advertised competitions are exclusive to each competition. The following are guidelines of each competition that may be live at any particular time and will often come with strict rules of entry. Please read carefully;     

** Sign up to our newsletter during February & WIN 50% OFF Coupon **

Simply sign up, winner to be chosen at random sometime during February

Receive a coupon code via email 

Winner will be notified via email, this website, email newsletter mailout & facebook

Coupon Code can be redeemed against anything for sale at the time of redemption – excludes sale items

Limit of total sale is $200 spend after discount applied

Free shipping included (excludes express shipping)

Coupon code cannot be redeemed for cash and must be used in full in one single transaction

xx Goodluck xx

 

** FIND US ON EASY WEDDINGS FOR YOUR 40% OFF COUPON CODE ** 

We love Easy Weddings

Expires 15th March ’19

Maximum transaction spend $350.00

One coupon use per customer

Coupon cannot be used on sale items

Cannot be redeemed for cash, cannot be used with other coupon codes

Find more information HERE

 

** EXPIRED – WINNER NOTIFIED VIA EMAIL** $100 VOUCHER CODE GIVEAWAY CLICK HERE to enter   

Sign up with your email before 8pm 19th January – that’s it !   

1 (one) winner will be announced 8pm 20th January 2019 via email subscribed upon entry & will be mentioned at the end of these competition terms.   

* Entries close/competition ends at 8pm 19th January 2019, no further submissions will be taken after this time.    

* Entry to this competition is run via this website only; via gold/black subscriber form titled “Win $100 & Style you look with us” only & is only available to new subscribers from 29th December to 8pm 19th January 2019.      

* Competition winner is chosen at random and under no influence generated from entrants or affiliates   

* The winner will be emailed a coupon code from the following email address; contact@foreverandagainbridalandbeauty.com.au   

* We highly recommend you list the abovementioned email address as ‘safe’ in your email server; F&A take no responsibility for missed notifications   

* $100 voucher code can be redeemed against any product/s on this website that are available for sale at the time of redemption  

* Winner must use the same email address upon redemption as used during entering this competition   

* Expiry date is limited and MUST be used by no later than 4pm 30th June 2019, extensions will not be provided   

* Voucher code cannot be redeemed for cash or cash equivalent and MUST be used during one transaction only – this is a one-time use code only  

* Any residual funds unused of the $100 coupon code will not be carried forward and cannot be used at a later date  

* This voucher code cannot be multiplied or added to any other offer or voucher code   

* Voucher provides for FREE complimentary standard postage anywhere within Australia; complimentary insurance and tracking is also included   

* The free postage is in addition to your $100 spend.  

And the WINNER IS courtney _ _ _ _ 123@ ____.com !!!!!!!! Check you email !!!!

 xx GOOD LUCK xx 

  

** EXPIRED ** 40% OFF WHEN BOOKING WITH EASY WEDDINGS- WIN $10k with Easy Weddings  

1. Like our facebook business page CLICK HERE  

2. Book your enquiry to us via Easy Weddings booking system CLICK HERE 

3. F&A will reply with your 40% Coupon code   

4. Place order before midnight 31st January 2019 and use coupon code to reduce value  

* no maximum order value limits  

* no minimum order value limits  

* cannot be used in conjunction with any other voucher codes or coupons or sales promotion  

* Easy Weddings WIN $10K competition is not affiliated with F&A directly  

* F&A does not incite nor validate any terms and conditions of Easy Weddings Win $10K Competition, please CLICK HERE for more details 

* Any questions regarding any of the above information can be directed to us via email CLICK HERE  

* Further information regarding coupon codes are noted below 

***No winner ! No signups 🙁 ***

xx GOOD LUCK  xx

 

** EXPIRED ** WE LOVE AFTER PAY COMPETITION    

19/12/18 – 8pm 25/12/18 – The Prize – 60% off anything on this website www.foreverandagainbridalandbeauty.com.au   

2 winners will be announced   

* Open and exclusive to all members only of the face book group ‘We Love Afterpay’     

* Must like & follow F&A’s business page     

* Must message F&A’s business page the words ‘WELOVEAFTERPAY’    

* Competition winners (2) will be announced on the evening of 25th December via messenger and via a facebook post on both @weloveafterpay   

& @foreverandagainbridalandbeauty and will be provided with a unique coupon code to use at check out (advised via messenger)  

* Total spend limit is $350 (amount refers to the original RRP as stated on the website at the time of redemption)    

* Cannot be used during our Boxing Day Sale 26th December    

* The 60% discount includes items on general sale (if any)     

xx Good Luck xx   

 

 COUPON CODES   

 Terms of each coupon code are exclusive to each redemption condition as specified upon receipt or notification of that coupon code.  

  • NOTE: coupon codes cannot be added or used to multiply within the same order. Each coupon code can be used once during each stated promotion period per each user. 
  • Please contact our staff if you have several coupons and are unable to choose which may benefit you the most for a particular order.

  

 

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